Added

New Metrics API

The new Metrics API lets you retrieve the statistics calculated by Goodays, with the same filters as in the back office:

  • GET /stats/nps: Net Promoter Score;
  • GET /stats/satisfaction: customer satisfaction score;
  • GET /stats/relationship: customer relationship score (reply rate, reply time, reply quality);
  • GET /stats/remarks: distribution of remarks by type;
  • GET /stats/surveys/{id}: results of a survey, question by question.

Results can be filtered by period, point of sale, level or survey, and grouped by day, month, point of sale and more.

See Exploit the full potential of your data! for details.