/responses/{id}/call

Records that a pro user called the end customer instead of writing a reply, with an optional private note and rating of the call. Only possible when call is listed in the actions attribute of the participation, which is the case for participations that triggered a dissatisfaction alert. See Create your interface.

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Path Params
string
required

ID of the participation (its id attribute).

Body Params
string

ID of the pro user who performs the action, from /users. Optional: when it is missing, the action is attributed to the pro user of your API token. The pro user must have access to the point of sale of the participation.

string

Private note about the call, for example more context about the dissatisfaction of the end customer. Optional.

integer

Rating of the call, integer from 1 to 5. Optional.

Response

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