📘

What's that?

The Inbox is where a Goodays user receives all the feedback from end customers to process.

The elements to be processed are distinguished into two attributes:

• dissatisfaction alerts
• messages

How do I get my inbox metrics?

With /dashboard:

curl --location --request GET 'https://api.goodays.co/v2/dashboard' \
--header 'Authorization: 1234abcd1234abcd1234abcd1234abcd'

{
    "pending_alert": 1,
    "pending_reply": 2
}

The return will always contain:

📘

Total items awaiting processing?

To get the total number of items waiting to be processed, the two attributes alert and awaiting_reply must be added together.

Add some filters

It is possible to add GET parameters to refine the calculation of the score over a Goodays user perimeter or an establishment.

GET parameters

To retrieve the number of items waiting to be processed it is possible to combine the following GET parameters:

Use cases

Here are some examples to show you the possibilities of this endpoint.

For one Goodays user

I have to use the following parameters :

• pro_user

curl --location --request GET 'https://api.goodays.co/v2/dashboard? \
	pro_user=yul.brenner%40coolrunnings.com' \
--header 'Authorization: 1234abcd1234abcd1234abcd1234abcd'

{
    "pending_alert": 0,
    "pending_reply": 3
}

For one establishment

I have to use the following parameters :

• place

curl --location --request GET 'https://api.goodays.co/v2/dashboard? \
	place=ABC123' \
--header 'Authorization: a6d5e8f3917f5220e3d4ce247e7fc3d29a13f244'

{
    "pending_alert": 2,
    "pending_reply": 10
}